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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 506 Showing 10,101-10,120 of 30,745 reviews
  • Rated 5 out of 5 stars

    Well needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my old tv and after two years my tv started acting up and needed to be replaced. So I would definitely recommend getting this with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have it to begin with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been dissapointed with this protection. I will never again make a sizable purchase without this back up. Weather is just a simple question or a fix. Never a dissapointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyProtectionServices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection because I blew a fuse about a month after getting it and it got fixed fairly fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 'OLED burn in' protection is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rails for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about the setting and knowing me i always make a funny quick comment but, Dude laughed when i said "bust it out bra" lmfao! Geekeeek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDS GOOD TO ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the peace and mind of coverage in the event anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added piece of mind having the extended two year Geek Squad Protection warranty. Geek Squad has always been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service nice people when you call easy going people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have. I know that if I have a problem that it will get fixed. They have prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad warranty Best Buy offers. It allows me to not have to worry about my electronics if something happens to it. I just have to take it to a Best Buy and they will fix any problems with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! They have repaired cameras and lens I. The past and we have been very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad protection for different items and they’ve always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Again..can go eitheer way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

    I would recommend this to a friend