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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 30,745 reviews
  • Rated 5 out of 5 stars

    Always accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Geek squad is easily accessible. I haven't had an issue yet with my current device. I have used them in the past and they have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, perfect for my apartment, sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned my least with my son hitting the screen of the TV. You must get protection on your TVs they are like the old school TVs that would last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful services and excellent quality and is exactly what I need for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a definite must have. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection on my product. I have not used and hopefully won’t have to. However, if I do - BEST BUY has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’re awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy extended warranty! Its worth it for sure, thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service When You Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Geek Squad purchase, and my opinion is it is good when you need it. I had a tv go out during the extended warranty period and they replaced the tv same day. For me it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech-support with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan especially when it comes to large electronica items. The techs are always polite and courteous at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    congratulations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good attention excellent service very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got everything working for me when I was stumped

    I would recommend this to a friend