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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 30,833 reviews
  • Rated 5 out of 5 stars

    Awesome Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have with all new tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover with GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to reach. Very helpful. Problems quickly solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul the sale man was very kind and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy workers And great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable technical support both on computer/tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when things I bought and things stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows what they are doing. Very intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service when you need another pair of hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have great customer service making every thing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Exten warr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - feel safe and happy that my purchase is secure

    I would recommend this to a friend