Customer Ratings & Reviews

Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.

Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

I love that you can either take your product in or they will come out. It’s so convenient to be able to see and speak to an actually person rather than sending your product off somewhere.

I have not yet had to use the warranty, but with how fragil technology is, a warranty is the smart thing to do. 5 years, 70.00, if it makes you feel better that’s less than 4 cents a day.

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.

Always satisfied with Geek Squad Service Plans. Great service at a reasonable price

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

Really great service. I used them a few years ago and they were fantastic!

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

The squad was friendly, efficient, and thorough with installation.

I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

The Geek squad is Always helpful and great customer service.

I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

Decided to go for the 5 yr warranty since the Toshiba we bought crashed after 3 yrs on a 2 yr warranty

Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.