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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 30,753 reviews
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted tv and hooked everything up and walked me thru the setup process, they were excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice to get this plan. Just the cost of cleaning a camera made this purchase worthwhile. Knock on wood, no drops yet. But if I do, its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have an insurance rather than taking some chances on this high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so expensive to have anything fixed these days so why not get the Five Year protection plan and have no worries for five whole years. How nice is that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful , very patient to ensure was resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough security and protection on your devices and products these days you just never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love those guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and patient and very, very knowledgeable and to this day continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying warranty for OLED tv, in case of burn-in or orher issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the geek squad! If anything ever were to go wrong with my product I wouldn’t have anything to worry about because I always purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry much worth the purchase. It saves you money if something is to happen to your device. I totally recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaing Best Buy's 5-Year Standard Geek Squad Protection was the best decision I made. Sves me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy please don’t let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so time will tell - Haven’t used it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it my self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need it if something goes wrong with TV for sure

    I would recommend this to a friend