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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 30,753 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected in case there is an issue! Peace of mind is worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added geek squad and another product we purchased was replaced easily. I always add this it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cripeled Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rescued our laptop from some software contaimination. It was a relief to turn it over to them and get it back in two days, healthy as can be. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have but not able to evaluate since I’ve not had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge staff had the perfect solution. Simple but beautiful. 4K TV just unplug and TVs resets on a soft boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Best Buy does seem to be a great place to buy products with good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I paid little fir my tv I went for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a 5 year Geek Squad Protection plan on my 40 inch television if anything should go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the protection. I have not had to use yet but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item incase of any damages to come in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item incase of any damages to come in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but read very good reviews on this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation and Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from the geek squad did an excellent job of installing our new TV and connecting to our other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to used it yet -- Hope not to need it either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the extra protection because I’ve had to use it and having something fixed cost more now a days just for parts than having to buy a new one

    I would recommend this to a friend