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Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 30,765 reviews
  • Rated 5 out of 5 stars

    Geek Squad HelpHelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, accurate help provided to resolve installation issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is very important to have, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but having the love of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issue with a Samsung TV, but with high tech electronics it’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart To Have....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Never Know How Long Something Last... The BEST BUY Geek Squad Protection Plan Is The Best "NO" Hassle Plan To Date.... Would Not Buy Anything With Out It......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took real good care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad worked with me several times trying to get my Samsung notebook to work properly, they finally succeeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a tv and wanted that extra piece of mind. My kids are using it with their playstation so its really being used. The protection is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 years wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth it, any problems arise just take it in and get answers & solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection is a good service to have on your electronics. You never know when something will break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet personally, but I've heard good things from other people. Hopefully, I won't have to use it, but if I do, I feel confident they'll take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very kind and patient with me as i made my decision. I am very pleased with services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad will fix it or replace it or give me store credit if something goes wrong. This is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in case it brakes or you don't like the item you can return the item with ease or you need your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great, they have helped so much. I felt they'll laugh at me but they were fantastic,I'll keep them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far haven't needed it but always good to have with a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much covers the possible lifetime for this tv. Better to spend $50 than another $300 if it goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and knowledgeable. Its always good to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the extra insurance as the geek squad has helped on several past issues.

    I would recommend this to a friend