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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

5-Year Standard Geek Squad Protection

SKU:
6918453
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 30,765 reviews

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great have to get this warranty this is great

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • My Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service that Geek Squad provides. It great to have this service for the low costed.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • GS showed up next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS came out next day and repaired tv, very nice clean cut and professional

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great happy I purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. works great happy with my purchase one of the best television I have ever bought and the installation is amazing

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.

      On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.

  • If needed ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t have to use it let do good deal mounted myself with a friend moved it to second apartment no problems

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection and services that geek squad provides for my tv in case something happens.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a excellent purchase, in ace something happens to my Tv.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than need it and not have it. Have used them always amd will never not get it.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect my stuff 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect my stuff 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must buy for any device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if anything goes wrong. I've only had a few issues but Geek Squad has been there for me!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is worth every penny. Always dependable and fast resolution to any issues I’ve had.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • For big purchases you shouldn't go without this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old TV broke just before our extended warranty expired and we received a new TV at no further cost. I highly recommend buying the Geek Squad warranty.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing that if anything goes wrong with my 4K tv that I’m covered. Well worth it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and streaming movies. Quality picture and sound.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Should definitely get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this protection plan with the purchase of my TV. Was a good price and makes me feel safe about my TV.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is my review of a protection plan that i haven't used.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 698, Showing 13,941-13,960 of 30,765 reviews
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