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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 30,777 reviews
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick arrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on tv easy if use and the customer service is definitely outstanding with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance for all my products, you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as long as product is good wont need warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it, it is reasonably priced and gives peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it so I was glad to have it. I just wasn’t happy that I had to go weeks without a computer but there was no option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Protection is a "MUST HAVE"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent to have a five year protection plan on expensive equipment. It's like insurance to cover those items you can't afford to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that you have insurance in case your electronic produce goes hay wire. Glad Bestbuy offers this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best to have one any electronics or item in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my installation questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so happy with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great. It relieves a lot of stress in maintaining your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them. But I would never buy a large electronic object without buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need to know how good it is as insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t gotten chance to use it on this particular device but when my others did it was fixed and returned promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great to have ! Ended up selling my tv and Best Buy credited me for the remaining balance left on my protection ! Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the five year geek warranty This provides us with peace of mind knowing are product is covered For an extended period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. Have had them for years now and never a problem with any of my devices getting serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a protection plan what else is there to say about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad jumped right onto the issue with my TV and got it resolved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to make sure my product is protected. I needed extra warranty to be on the safe side.

    I would recommend this to a friend