Customer Ratings & Reviews

The item I purchased this coverage for never needed service but I'm confident they would have helped me if they needed to.

Won’t know until I have to use it. Hopefully I never do.

The agents told me the benefits of this warranty and broke it all down for me to understand.

Have used geek squad for years and always glad to have that access and expertise.

It’s great to have when paying for 2000k tv and just wanted to have it for protection

Great plan. I have purchased this plan with every device I have bought from Best Buy.

Have not used these folks yet, but glad to know they are available.

Great service by the guys from the Geek Squad team

Geek squad saves the day! Always available to help me when I needed help.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

Always try if you can afford to get geek squad warranty. Best warranty I've ever dealt with.

Great purchase—customer service is superb! Highly worth it.

It is great if you have a problem just bring it back to them

Make sure you get this, it’ll cost you more in the end if you don’t. This is the only way to go.

It is always good to have the piece of mind that comes with a 5 year plan. It just makes good sense.

Always always always get protection because you never know what may happen.

I purchased this insurance, like I always do. You never know when it will come in hand.

I think that everyone should purchase protection when buying any type of electronics.

Apple insurance is always good because of how expensive it is. Mow sure you get it

Great price for the 5 yr warranty for the protection of the product. Thanks