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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30797 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 30,797 reviews
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great to have in case your equipment starts to fail and they are always ready to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty with my more expensive purchases. Well worth it and easy to replace or fix items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price shipped fast and installed easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best every time I call they answer my call they very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and the people are very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!! We love the canton store, they are always very prompt on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan and they always take good care of me if I need their help and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the 2 year extra warranty, you never know when u need it. Love that you can have the geek squad if u need them, great option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for novices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helps to have this for items that are just too complicated to do yourself. Great team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to retain their service, I purchased it for peace of mind because life happens and when it does, the end result tends to be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stopped working after 8 months of owning called geek squad they showed up in a timely manner and solved our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 55 inch tcl tv cuz I'm not sure the tv will last and for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get this....trust me!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get my main board replaced on the TV and they were able to come to my house and replace it. Very nice that I didn't have to lug that TV back to the Store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv but it was delivered to the wrong address

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv but it was delivered to the wrong address thankfully it was delivered to one of our rental properties that my daughter has rented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this protection, the peace of mind that comes with it is well worth the cost, many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fila

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know you have geek squad on your side in case mayhem occurred

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great tv on sale so with the money I save I got the protection I might possibly need. I've never had problems with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my electronics are covered! The ease and comfort of added warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this 5 year protection plan gives me peace of mind that my purchase was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safer and more secure with the service plan. Rent an older house and lose power sometimes.

    I would recommend this to a friend