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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 848 Showing 16,941-16,960 of 30,799 reviews
  • Rated 5 out of 5 stars

    Freindly and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what I was asking about with what little info I had given them . also quick to start a service call for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have someone come to service if needed, cause I mounter it &' high!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but Bestbuy protection plan. It is the best protection plan for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to se them buy that’s what insurance is.lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV thinking of buying more. I love Samsung. Thinking of buying a Samsung refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far No Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will attempt to update as needed after the manufacturer's TV warranty lapses. Be aware that Geek does not take affect until it does. I had an issue with an outlet purchased TCL TV and the Geek's basically told me take a hike. I did, to the TCL customer service and TCL warranty service was Great. So, I still have to wait 5 months to see the Geek service is any where near as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use Geek Squad yet but good to have a backup due to now days quality sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been extremely helpful whenever inhave needed them. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every one need 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Happy with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing so great,so nice,more then five stars TV, warranty more then five stars,Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year coverage is a great buy for the price to keep you not having to worry about repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very prompt when they come out and do things for you ,I love the geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty on large ticket items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for all of my products. I absolutely love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn`t use that yet but I trust bestbuy, the quality of the service is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 5 years in home coverage on my 55" tv for $79. That's a great deal! No worries here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Is Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with utilizing the protection plans. These plans are essential with large ticket items. An extra bit of assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful. I recommend whenever purchasing any product

    I would recommend this to a friend