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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 30,799 reviews
  • Rated 5 out of 5 stars

    Extra protection never hurt anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an extended warranty before and just before it expired my 70 inch blew. So I received another 70 inch for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete install on 55” LG TV and sonos system. Very friendly and made sure we were comfortable operating before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a protection plan for my electronics. You never know what may happen! It will save money in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for whatever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pay to be prepared, anything can happen and I'm ready for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything with such care and consideration thank you guys so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectoin plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the gel squad protection. Great customer service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not needed to request the services of the Geek Squad. It's comforting to know they will be available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan on a item. No Issues. Easy too file a claim if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bet..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a quality tv but the warranty was a no brainier.. I considered getting the 5 year warranty but within a few years I expect the landscape of tvs to change again so I just went with the 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but puts you at ease knowing you’re covered if something does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but it puts you at ease knowing if something goes wrong you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it easy to following instructions with the warranyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Greek Squad Protection is good to have for a piece mind know it can gets fix without cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always usually get the protection place, Electronics are expensive these days so I like to think it pays to have this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best TV ever for a LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, best LED 55" tv on the market. nice for movies and games specially for PS4 games. nice sound and much better with a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fast and quick. It's worth to pay for a peace of mind. Go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad and piece of mind that if something goes wrong with my tv it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection. It’s definitely worth it. I get treated like a queen/vip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. They really stick to their words when it comes to replacement.

    I would recommend this to a friend