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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 897 Showing 17,921-17,940 of 30,804 reviews
  • Rated 5 out of 5 stars

    College student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college students, a must with 4 boys in the dorm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Geek Squad warranty program! Our previous TV was affected by lightning and was able to be replaced at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of hooking up all my devices and hiding all the messy cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lsptop help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very helpful any time i needed help with mt tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past great experience with geek squad protection. After three repairs I was awarded a store credit to replace my failing television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small extra fee, I'm glad to have extra protection. Had to use once on something and never had one issue with using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get a Best Buy protection when you purchase a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get a Best Buy protection when you purchase a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get a Best Buy protection when you purchase a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is wonderful! Very knowledgable! Always eager to help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like a great deal, however, I have not haf a reason to use this service. I do jave a 5 year plan. Peace ofind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 yr geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked us all up after I could not get the original to work properly -- they changed it out and its been working great ever since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it so if anything happens I can’t get it fix without having to pay a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experiences I've had with the protection plans are always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have extra protection behind you valuables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome to work with They tried everything possible to get my TV to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranties around ! Never had a problem with Best Buy !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anytime and any day peace of mind on electronics, get this product, period!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the extended warranty on all my expensive items from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Turtle Beach gamer headsets microphone stopped working. Best buy swapped it out with no questions asked. I am very pleased.

    I would recommend this to a friend