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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 988 Showing 19,741-19,760 of 30,812 reviews
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH HAVING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong with our little bedroom TV, this will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this coverage to any one who wants to protect their new divice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this saves me a lot of money accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks that rule the world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent I paid into it. It takes care of things we can't control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valued protection plan for my new QLED 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good customer service they worked fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is worth the money for simple peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has come out a few times to help me at my house has paid for itself having the extra plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you not tech savvy like me geeksquad a must have .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy from the squad set up the tv to my devices. We still have questions which I’ll need to ask the squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is worth it. I’ve had to use it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are always great to have and this one is very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service in Best Buy I recommend to buy the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad service. I'm literally writing this review for points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekb squad protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is certainly worth buying this agreement to protect my purchase. I'm glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, the Geek Squad protection plan is well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s always good to get protection plan on TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a new tv when mine broke, very professional and love the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever wonder what’s happens if...ya well don’t! They gotta ya covered

    I would recommend this to a friend