Customer Ratings & Reviews

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

It’s good to have the insurance in case something happens in a five year is really good for protection

I find geek squad to be a must for me. A must especially if you have kids.

The protection is always a good move when buying expensive electronics.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Have not used this yet but feel confident that it will be honored if needed.

I recommend everyone to get a warranty on any big television

I bought a LG Oled65c6p curved tv and got rewards on my Best Buy credit card. So I was able to use the rewards to purchase a two year geek squad protection plan. I am quite pleased with knowing I will have my tv protected for two years without paying out of pocket.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

It's just the incase. They take care of it and transportation

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

I have a young child who is getting into baseball and this package let’s me sleep well at night knowing if a fly ball cracks it I am covered

Totally recommend it!!! Has good benefits!!! Glad I have it!