Customer Ratings & Reviews

Best part of buying from Bestbuy because of the great accidental protection!

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Great service. Would recommend it to anyone. Very satisfied.

I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Awesome tv from Samsung remote works my fire stick what a feature.

I now always buy extended warranty I’ve learned the hard way workout it never again

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

Really gooddddd. Claims easy, service at home.....

Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

LG is a top of the line brand and this TV doesn’t disappoint, the picture and sound are amazing. I really can’t believe it’s being sold for such an affordable price.

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

This is an awesome tv!! We didnt want a tv that would be short lived and this seems to be the tv

Best service! Happy I purchased my extend warranty with Best Buy.

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan