Customer Ratings & Reviews

Always get the extended warranty for any product of value. I always purchase extended warranties through best buy and never had an issue yet. Anything best buy couldn't fix or handle they just offered me a new replacement of similar or more.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

We had Geek squad extended warranty on our last television and because we had it and the tv failed we got credit for a new one. That is why we bought it on this new TV.

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

My tv had a black dot and geek squad replaced my television with a better version.

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

I purchase this with everything from Best Buy. Great support

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

The geek squad showed up on time and finished up the job in a timely manner.

unable to use this service direct hits from a ball not covered

Never have any trouble with the insurance plans.....

Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

The agents mounted the TV and left my home cleaner than it was to start. Very professional and extremely happy with the result’s.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

The geek team helped me by installing and connecting all my devices and very quickly

Glad we can call them anytime fast responding to service

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.