Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,650 reviews
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet but I am glad to have it in case something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use it yet. Had to use the Best Buy points. At least I know we are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely makes sense for appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For smaller items I don't worry too much about service needs, but for larger items like appliances this policy provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the need to use the warranty as of yet, so there's not much to say right now. If I ever use it, I will update this post.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy every time I buy an appliance. Best buy geek squad is easy to call and get scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection and never needed so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get 5 year protection due to past problems with Samsung ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own Geek squad for almost all of my products. Very reliable when there's time of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my new oven required some care I am not used to, wanted to make sure we had some backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Support, needed for house hold problems and all appliances. Immediate support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable insurance...just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet as dishwasher is working great. Nice to know that it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend if you’re buying open box. Used the service almost immediately and service was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the new machine! No mess and no damage, in and out in 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warrantee looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the new machine! No mess and no damage, in and out in 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable and responsive as we had problems with the product after it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to know you have 5 years of protection. You never know what could happen and this protection will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty to protect my appliances in the van have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting the best buy insurance coverage for everything we've bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Geek Squad Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy Geek Squad Protection for almost everything we buy...just in case...and it’s come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. It is actually a good piece of mind too. Would highly recommend.

    I would recommend this to a friend