Customer Ratings & Reviews

Works perfectly. Very happy with the choice. The options this product has was everything I needed. Air fry works well and happy with the two over option.

Great value on a 5 year no questions asked warranty that is about half the cost of the manufacturer's warranties, and includes in home repair/replacement if necessary!

Wow, great product! Looks nice and expensive! Definitely recommend!

We used Geek Squad to install our new dishwasher, to include disposing of our old washer. The installers were quick and efficient. No problems noted. note: I noticed water sometimes coming out of the overflow valve atop our sink, which is how this valve is suppossed to function ... but given that this is a new washer with new hoses, this should not habe been the case. Geek Squad was prompt in returning to inspect and made a quick correction by shortening and re-routing the drain hose. THis appears to have solved the problem. And the plumber noted that I had a proble (cracked drian pipe connector) on an adjacent sink not related to the washer and told me how to fix it (not related to the washer work), WIthout his quick inspection and advice, I may have had a bad water leak to deal with.

Provides an extra sense of security when purchasing expensive appliances and equipment.

Absolutely great, highly recommend getting the extended warranty on large appliances. I had to call about a repair on my washer that was four years old and my experience was great!

I had to use the warranty twice once on a refrigerator and one time on a t,v, both items replaced 100%.

I loved it but it isn’t zero clearance and I had to order one that took forever to get For those buying this microwave it isn’t zero clearance door, so if you have cabinets on both sides good luck.

The only warranty I 100% stand behind. They actually deliver exactly what they promise. There’s no hidden terms like other warranties I’ve bought. We are so thankful that we bought this warranty with our washer since it broke within a year. The warranty covered a brand new washer. They also covered the installation fee and haul away since we had initially paid for it.

The Geek squad protection is well worth the money!!! We had a fire and had to replace a stove I had bought only a year and a half before, and they gave me credit towards our new stove. When another appliance stopped functioning and they couldn't replace the damaged item, they gave me full credit toward a new one. Also, they give discounts on items you purchase there as well for being a Geek squad member. I recommend this service to anyone buying expensive appliances or computers. Well worth the money!!!!

Excellent warranty service by these employees! We’ve had issues with new appliances & every time they’ve delivered satisfactory results.

I purchsed awarranty for for my Juicer. One day while using it I must have pressed the plastic piece too much and it got damaged by the blades since the fruit had already juiced. I called Best Buy to get a replacement piece, they asked me to return the whole juicer for a new one! I have increasingly started purchasing more kitchen appliances from Best Buy because after intensive research, on best quality and pricing, I found they had the best prices for my stainless steel fridge/freezer, dishwasher, microwave, Juicer etc. The customer service is excellent!

We have used the best buy warranty people once for our fridge and they did a great job

We have used the best buy warranty people once for our fridge and they did a great job

I have this for a few years, I only used it once for a damaged Roku remote. I brought it in and they just gave me a new one with no problems.

The agents quickly and professionally installed our new dishwasher and disposed of our old dishwasher. The service was excellent!

We hardly ever purchase extended warranties, yet for some reason decided to purchase Geek Squad support when we bought our Mac Book Pro. That was the best purchase we've ever made. We can use it on 3 different computers, and believe me, we've used it! Every time we have an issue we simply make a phone call and are talked through what to do to fix it. Once we had to take the computer in because it couldn't be fixed by just a phone call, and we received great service at the store. I have continued to renew our Geek Squad coverage because it has proved to be such a worthwhile investment! I would absolutely encourage everyone buying a computer at Best Buy to add the Geek Squad protection.

Gabreal and Fredy did excellent job installing dishwasher. They arrived at stated time, removed and hauled away old dishwasher, and got new dishwasher ready for use, even putting in jet dry rinse aid. Installations are more labor consuming than they used to be and we couldn't have done this ourselves without a lot of time and frustration.

So worth having a Geek Squad warranty, Only store I will buy appliances from due to horrible experiences with other stores. Keep up the good work.

We have a home made bakery and use it everyday and we like it very much :)