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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3652 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,652 reviews
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made sure to grab protection just in case I needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens I had to protect my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t get one without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a bargain and great to have the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the warranty yet for the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, fingers crossed, but definitely gives peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extra service plan to extend and pay for service repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Protection plan is Awesome. Thx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Extremely professional and courteous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad will always recommend it to home owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. It came in handy when I had trouble with my first oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for all my major devices, or installs. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to get your products protected this is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad has become a sham these days !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad customer service. I purchased a microwave and did a 3 year geek squad. When the magnetron busted in the microwave they wanted to do a replacement of the entire microwave. I said ok. They did not do a proper haul away, there was no customer service clearly explanining why my purchase was no getting fullfilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for protection. Haven’t had to use it just yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have in-store Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that all Geek Squad service providers are outsourced and not from the store. Very inconvenient. Increases wait time for the customer. Hope it's worth the money I paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the repair or replace part. If we do have a problem, I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prtect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use protection. better to be safe than sorry. plan B can often be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use protection. better to be safe than sorry. plan B can often be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use protection. better to be safe than sorry. plan B can often be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes but had to come back to fine tune adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes but had to come back to fine tune adjustments.

    I would recommend this to a friend