Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3653 reviews
(3,653 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Neec improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very hard to explain to service set up i was need it so i cancel
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Never Again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Geek Squad for a few things and I can honestly say, NEVER AGAIN. Not worth the time or the hassle. Never ever have I had them correct or fix a problem for me.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t use them again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They need far more training never got a functional appliance and never corrected it
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection is a joke. It is a scam and I would never buy appliances from Best Buy again. I’m telling you it is 100% one of the biggest mistakes of my life.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks they dont really help and charge a lot of money
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Cook Top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inexperienced and waste of time service. I will never do any business with BestBuy again...!
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful in setting up my protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I paid for the service was told it don’t kick in til a year later
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review, Bobbie. We appreciate that you trusted Geek Squad with protecting your product. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
I didn’t purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If that’s a frig with ice maker on door? I did not Purchase?
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
3-year Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 3 year warranty on the Samsung gas range. No one could fix it. Had to return range
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't to me much good. i was ready for my money back. but bestbuy said it was past 15 days. its was'nt past 15 days from installment
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted Money on Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They refused to help with missing items. Wasted money
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that my money would be given back for the geek squad. I am still waiting. Confirmation number is 203160103
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never received service. I had to mount the oven myself.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I cannot recommend any protection plans at this ti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend any protection plans at this time
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I cannot recommend any protection plans at this ti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend any protection plans at this time
No, I would not recommend this to a friendRated 1 out of 5 stars
I cannot recommend any protection plans at this ti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend any protection plans at this time
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
5 years is the way to go!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to use their services several times throughout the years since i purchase all my appliances from best buy and alwats get the geek squad warranty. Never had a problem with any of the guys. Very professional, courteous, on time and they always seem well aware of how to handle and troubleshoot the issues. Never had a technician come back for the same issue, knock on wood....excellent service!! A+ IMHO
I would recommend this to a friendRated 5 out of 5 stars
A match made in Best Buy! I am in love with Apple!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my new HP Envy 13” laptop crashed and burned the Geek Squad tried everything to save it but acknowledged it could not be saved. I exchanged it for an Apple 13” MacBook Air. I love it and use it daily without any problems. What a superior piece of technology. It makes me insanely happy. Thanks Best Buy!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced my LG dishwasher with Bosch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad protection. They are very knowledgeable and figure the problem out quickly and rectify it asap. Put my dishwasher in for a free replacement due to repetitive problem. All I had to pay for was new 5 year coverage on the Bosch
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend