Customer Ratings & Reviews

So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.

I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

The Geek Squad has always been reliable. I don’t buy a product if I cant get a warranty

We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.

Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

we havent had to use this warranty but are confident we would be taken care of like we have been in the past

Purchased this when bought induction range.I feel alot more secured with the Geek squad service.

Protection plans are worthwhile; especially appliances that have computer components. Was seen as valuable when selling our home and transfer the plan to the new owners.

This is a great purchase. I got stuck on a 3-year plan. Best Buy helped me with my new purchase as much as they could. I highly recommend a 5-year plan.

Great to have just in case you have a problem protected for five years

Great protection. It's working perfectly. We love it.

Warranty purchase! Got it when we bought the LG microwave

Extremely helpful. I love shopping at bestbuy for my appliances

The agents installed my equipment ans help us to move the old equipment.

I get the protection plan almost always on all my appliances. will always buy protection plan from best buy. geek squad has always been there to help me.

Hope to never use the extended warranty but it gives me peace of mind.

The agents were prompt, helpful, and listened to me. They repaired my refrigerator as promised.

installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

Geek squad protection seems to be a solid investment compared to just a general manufacturer warranty

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment