Customer Ratings & Reviews

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.

I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

The Geek Squad is always there when you need them they are knowledgeable personable and friendly

Worth the piece of mind spending this much money and i dont have to worry

The agent mounted my tv smf connected all my devices

we havent had to use this warranty but are confident we would be taken care of like we have been in the past

I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?

This is an important add on to insure that the product(dishwasher) will perform as it should and IMO is well worth it.

This is a great purchase. I got stuck on a 3-year plan. Best Buy helped me with my new purchase as much as they could. I highly recommend a 5-year plan.

Geek squad is great. We have always purchased geek squad protection for all electronics whether we use it or not. Doesn't make sense not to with the cost of everything going up.

Best Value of the product received and excellent customer service.

Have never had to use the protection but people who have are well satisfied - cost for 5 yrs reasonable fit peace of mind

This is a great fridge. The kids love the crushed ice. We love the room.

I hope to never use it. It all sounds great and easy to use.

Geek squad protection seems to be a solid investment compared to just a general manufacturer warranty

I submitted a request because I’ve been having trouble with the stove I bought. Haven’t heard a follow up or anything. I haven’t submitted a video because it works when I start recording but still having issues.

I get the protection plan almost always on all my appliances. will always buy protection plan from best buy. geek squad has always been there to help me.

i would highly recommend purchasing this, dishwashers go bad often and if you don't want to deal with the hassle of buying a new one or anything just buy this. 5 years is a long time

Protection plans are worthwhile; especially appliances that have computer components. Was seen as valuable when selling our home and transfer the plan to the new owners.