Customer Ratings & Reviews

Burners have been problematic from dry early on (like 2 months of use). One of the larger burners only worked intermittently and we had it repaired under factory warranty. The 2 large burners simply run hot. There is not light simmer possible—everything needs babysitting. I have to turn burner on and off or remove from heat to maintain a true low temp. The warming center hasn’t worked for months. Positive note…the oven is fantastic! Great settings, accurate temperature, no door leaks and it cleans easily:)

Geek squad has always been a reliable repair service. Between the discount on the range and the gift card bonus, we were able to get this 5-year extended warranty for $42.

Having a full warranty gives you peace of mind and support if you need it. They're easy to contact and hassle-free. When you compare price and coverage, it's definitely worth it.

Though nobody wants to experience a failure of an appliance, our Geek Squad coverage has saved our butts. Living in a rural location, it is nearly impossible to obtain repairs. GS has replaced our applicance more than once. We paid nothing for the replacement including parts and delivery, and only spent money on the new GS coverage.

I add geek squad to all of my Best Buy purchases, after having needed it in the past. Easy to use and saves me a lot of money, when I needed to replace a faulty stove.

This is a great range! This is my first Samsung range, and my first range to have an air fryer. It’s very easy to clean. I like how easily the glass top is wiped down with just soap and water.

I am a huge fan of the Best Buy warranty plan, or, as I like to call it, the "it's not my problem" warranty. If it stops working during the warranty period, I just take it back for a full refund or replacement. That's it. No dealing with some factory tech support. No telephonic trouble shooting. Just take it back.

Works well so far as of buying it one week ago but I received my dishwasher with a dent on the top corner so that’s a bit of a bummer :/

The Geek Squad is always so helpful every time we use their services. I never walk away without a new tidbit of use knowledge. Example, they always have little helpful tips on navigating through the Best Buy app to get things done and save me time! Thank You Geek Squad!

I just had my thiird LG over the range microweave in 6 years installed. For the rfirst one, I did not purchase an extended service plan. It failed just after the factory warranty expired. Rather than pay for a service call, I just replaced it with an identical one. This time I bought a five year extended service plan. It failed just like the first one soon after the factory warranty expired. It was repaired under the service plan. At about 4 years old, it no longer heated anything. The service plan gave me an allowance towards a new one. I bought another LG hoping to use the same mounting holes in my cabinet. I had it installed by Best Buy and because LG micorwave ovens have proved so unreliable, I again purchased a 5 year service plan. Based on past experience, I expect that I will need it.

I always add Best Buy Geek Squad Service to all my Appliance purchase & Computer products purchase from Best Buy. Best Buy Geek Squad Service is really valuable & Best Buy always provides excellent after sales service if geek squad service is ever needed, I strongly recommend to purchase Geek Squad Service on all Appliances , Computer products and Audio - Video products.

Haven't needed it and hope I never will but you never know and Summer Rae Worsham recommended having it. Great sales advisor. Thanks Ms. Worsham.

Best Buy always makes it easy. Easy to buy, easy to get and easy if I have issues...!!!

Service is worthwhile. I e used geek squad before dnd now purchase it every time. It saves me a lot of money once.

The geek squad is amazing they show up on time and get the job done . Always buy the warranty it's amazing. There awesome

I have been using this gas range for almost 2 1/2 years and I love it as much today as when it was brand new. Great oven and burner capacity and easy to clean.

This was a great deal extending the appliance warranty for a full 6 years!

They have excellent service because have a professional technician and excellent customer service

I bought this for a new GE oven. Since it was more complex electronically than my old basic 30+ year oven, I figured it was a good idea to get some protection on the oven, mainly because it seems that in today's world the modern appliances don't have the longevity that older appliances did, and if something went wrong with the various electronics of this oven, it would cost far more than this warranty to fix or replace them. To be honest, I don't really expect to have to use this warranty in the 5 year period, but "just in case", I've got a better warranty than the one year warranty offered by GE. Since I got a fantastic discount on a floor model oven, I was able to justify adding on the modest cost of this 5 year warranty. So the idea and cost of the warranty seems a good idea and reasonable cost, I gave it 4 stars. I couldn't assign 5 stars unless I actually had to use the warranty and experience how well the service worked.

Various reasonable priced Maintenance and Repair Protection Plans; quick response and resolution of claims.