Customer Ratings & Reviews

Protection plan is well worth the price. I make sure to renew it every year.

The Geek Squad is always there when you need them they are knowledgeable personable and friendly

I got the protection plan for our microwave. Have used it once since then. The issue was resolved very efficiently and in a timely manner. Really happy that I got the extended warranty.

I got the protection plan for our microwave. Have used it once since then. The issue was resolved very efficiently and in a timely manner. Really happy that I got the extended warranty.

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

Buying an appliance. Get the protection. I had my fridge fixed several times and my stove replaced twice.

New Duel Fuel Stove has so many options that we wanted to be covered with additional geek squad service should we ever need as this was a big investment.

No need to call yet, but I am very happy with the product as I received it. Having the warranty helps me stay on budget without any unexpected expenses for an essential appliance!

I have not had the opportunity to use the geek squad for my stove but I used the geek squad before on another item. I feel confident that I would be taken care of.

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

Although Best Buy does not pressure you in getting a protection plan, I strongly urge anyone purchasing appliances these days to get a plan. Appliances are not made like 20 and 30 years ago, and it's a good investment.

Very cool refrigerator. it even survived a fall down half a flight of stairs. it does not maintain enough ice in the bucket. Besides that issue we really like all the other gadgets.

You would be foolish not to get the Best Buy warranty. You can never predict the reliability of the unit and getting the warranty gives you peace of mind.

Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call

i would recommend getting protection for i learned well that when i purchased a dlp tv years ago that the coverage often enough pays for itself when you really need it, as they replaced the bulb and it was like i had a brand new tv

I had to get this. My last appliance from best buy broke right after the manufacturer warantee expired so I had to buy a new one. This will hopefully protect me longer.

Good to have on hand when I need them! Can count of them

Great customer service and informative. They know what they are doing.

So glad I have this protection and have used it several times last year that when the renewal came up I had no problem renewing it, for I know it is well worth every penny

Geek squad was 2 men who were both professional and friendly