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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,632 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for our new purchase. Making sure we are covered just in case we are in need of help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they responded very quickly and the quality of the service is good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always fixed what was need. No problems. Well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great price not a bad services to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to get work done than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were easy to deal with. Setup of repair was easy. We were able to order the correct parts ahead of time and no need for a second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with geek squads assisting with me with any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 5-Year Standard Geek Squad Protection, very professional and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but if I do, i hope the claim is as smooth as the overall new dishwasher purchase experience went. The warranty was reasonably priced for 5 years, significantly cheaper than at Sears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the five year service plans for our appliances. It works out not to have to worry about cost of repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service with these services is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service. just call and make an appointment and appliance will get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    builders plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a suite of appliances from best buy and theyre all protected by the GEEKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful that I purchased this on all my Samsung Kitchen appliances. Had to use the warranty to replace all pieces in my kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was absolutely amazing to say the least!!! I would have given five stars but the time it took for the tech to come out was over a week that’s a long time to go without a stove!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality of service will not be know until a covered product goes bad. Hopefully the service will be as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for my refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this well arrive soon since the pandemic has caused delays. Love this brand of appliance. Great reviews. Fingers crossed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had tech support I actually think is worth the money. They have helped us on issues from large to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for electronics as it will give you peace if mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this before on another purchase. So glad I spent the extra money. I would have cried if I had to make the purchase all over again for a brand new item.

    I would recommend this to a friend