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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3591 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,591 reviews
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gone wrong yet by purchasing this and have been disappointed when I didn't. Can you say it any simpler than that? On anything more than $100 it's a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have the insurance, have not had to use it which is a good thing but feel better knowing I have protection,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd party vender . Service appt received within 1 week of my call for minor fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service provides peace of mind to protect my investment in the appliances I buy for an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident about having purchased the extra warranty. Now I don't have to worry about my large purchase breaking down. In addition, the cost was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    immediate help, thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my older laptop cleaned up so it would work faster. Geek Squad was professional in their approach and did a complete scan getting the laptop back up to speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS Team was very kind, courteous and professional. They went over the instructions on how to operate our refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t regret buying it. Easy to put up, decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far nothing has gone wrong with the refrigerator and a yr is not up yet. Glad I have warranty for 5 yes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we thought this is worth it after using this service on a different item. highly recommend for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master service problem solver!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad service was great with normal level service attention trainingMaster service unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Geek Squad services for my purchases. They have been there with when I have needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought service with my open box oven. Used it the same day I got the oven home. Always a good idea to purchase with a open box item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I had to purchase another one this year when I bought a laptop computer. The system said I didn't have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad warranty. Never had an issue claiming for service. Highly recommended for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extended my warranty...was easy and hopefully I won't be using it anytime soon but glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but knowing I have this available to me just in case I need it in the future it’s priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are great. I have used it on serial occasions and they aré helpful every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra money since things are made like they use to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope we dont need to use this protection, but if we do, they pretty much well compensating with a replacement.

    I would recommend this to a friend