Customer Ratings & Reviews

Great warranty. It's always nice to have the extra protection just in case something happens with my item

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Geek Squad answered all of my questions quickly and made new technology updates easy to understand.

Peace of mind. It will break in 3 years and a day. But for now peace. As long as my Mother-In-Law is happy.

Haven’t used yet hope I don’t have to but it’sa shamed you have to purchase additional warranties. Pricey

Thought I’d rather have the service than not. You never know what might happen. Gives me a sense of security.

The technicians hooked up my amplifier, speaker selector, DVD player and cable tv in a remarkably short time.

Well haven’t had to use it yet, but have used them in the past on other purchases and have been fairly happy.

Geek squad are always there when you need them. They are very professional

The best protection plan. I don't buy any appliances without the 5 years Geek squad protection plan

Got this for my refrigerator as the ice maker is the component that will break the most often and quickly.

Always get warranty on appliances. They don’t false advertisement on their protection plans. Really helpful

Geek squad service is the best warranty protection program you can have for your appliances, we love it!

absolutely useless. nothing but the run around, I have been on hold for hours and no one can see any notes so I have to start over every time. Had a dishwasher replaced under this supposed "plan" on Feb 23. Its leaking internally so badly that it would have flooded my cabinets had I not had installed a dishwasher tray myself years ago (so any leaks come out the front of the dishwasher - highly recommended by the way) Now I am on the phone with these idits again. They could not find my order, and are telling me they have to send some out to see what the issue is, and cannot set up a return even though I am within 12 days of purchase. The website says I have to call instead, I HATE BEST BUY at this point. Someone said- it's brand new, so we can send someone out to redo the installation. ITS NOT LEAKING AT ANYTHING THE INSTALLLER CONNECTED. It's a defective unit that I WANT REPLACED. Now they are telling me since they already set up a return and this is a replacement, they cannot let me return a DEFECTIVE dishwasher that I bought less than 2 weeks ago. I will am going to dispute with my credit card.

fixed door!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Haven’t had too use it but I’m sure they would take care of me when the time comes !!!!

I purchased a 5 year warranty and needed service for the first time Excellent all around

A good insurance value just in case a part goes out a month after the one year warranty the manufacturer gives You. The parts can add real fast now days.