Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,632 reviews
  • Rated 5 out of 5 stars

    Must do with big purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a believer in the protection plans. Best Buy’s replacement plan has come in handy with 2big screen TVs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable protection plan for a reasonable price. I had a refrigerated under the a plan many moons ago. They scheduled me in for the next day and had it repair quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the plan, coverage is great. The price is super reasonable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great help and service when needed. Highly recommend to purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech member here - HORRID- do not do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely useless. nothing but the run around, I have been on hold for hours and no one can see any notes so I have to start over every time. Had a dishwasher replaced under this supposed "plan" on Feb 23. Its leaking internally so badly that it would have flooded my cabinets had I not had installed a dishwasher tray myself years ago (so any leaks come out the front of the dishwasher - highly recommended by the way) Now I am on the phone with these idits again. They could not find my order, and are telling me they have to send some out to see what the issue is, and cannot set up a return even though I am within 12 days of purchase. The website says I have to call instead, I HATE BEST BUY at this point. Someone said- it's brand new, so we can send someone out to redo the installation. ITS NOT LEAKING AT ANYTHING THE INSTALLLER CONNECTED. It's a defective unit that I WANT REPLACED. Now they are telling me since they already set up a return and this is a replacement, they cannot let me return a DEFECTIVE dishwasher that I bought less than 2 weeks ago. I will am going to dispute with my credit card.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the range I was looking for. The range has that elongated middle burner and the grill for pancakes/tortillas etc.. Plus I wound up getting the display model for a great bargain. Thanx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good insurance value just in case a part goes out a month after the one year warranty the manufacturer gives You. The parts can add real fast now days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chuck warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hope I don’t have to but it’sa shamed you have to purchase additional warranties. Pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use the extended warranty, but am happy with the extended warranties in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a pleasant experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues getting service through geek squad protection. They take care of me every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not have to use my extended warranty but it gives me peace of mind that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the little extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes it's worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing appliances it’s always best to buy protection plans. They are very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were efficient and promp with service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my dishwasher went well and he did a great job on the installment. Would recommend them to customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have their help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel secure that the Geek Squad Protection will be helpful to us when we need it. The Geek Squad has come through whenever we have needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it :-)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. This is one of those things you buy that you hope you don't need to use. We shall see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Product Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what I'm reviewing... I purchased a 3 year extended protection plan... I'll let you know in 3 years...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection you can get overall the best always

    I would recommend this to a friend