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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,632 reviews
  • Rated 5 out of 5 stars

    The squad was fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliance very quickly and professionally. I had no complaints at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy warranty they call you back when you need assistance it’s a little pricey but good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would buy again. never had a problem with any product I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny. Don’t fool around and not purchase this service. It saves you in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bet Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my product out lasts the protection plan. Past experience is NOT..... Always buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and reliable technicians. Very knowledgeable. Best service ever..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for single products but not for repeat purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get 5 year protection due to past problems with Samsung ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection. They are always friendly and helpful whwn a product needs to be repaired. I. Very happy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it with no issues. Best buy geek squad is awesome!! Quick and easy to schedule fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar. Peace of mind is priceless. Make sure you get the warranty with all appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty to protect my appliances in the van have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, and reliability for appliances, but, i have not used it for the fridge yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting the best buy insurance coverage for everything we've bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Support, needed for house hold problems and all appliances. Immediate support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important thing to have. I got my equipment exchanged very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention for detail, they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me when my appliance failed I got a brand new one for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to say cannot rely on manufacturer anymore. Past experience proved you need Geek squad protection. Reasonable for what you get.

    I would recommend this to a friend