Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3632 reviews
(3,632 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
The squad was fast!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my appliance very quickly and professionally. I had no complaints at all.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy warranty they call you back when you need assistance it’s a little pricey but good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product would buy again. never had a problem with any product I bought from Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every Penny. Don’t fool around and not purchase this service. It saves you in the long run.
I would recommend this to a friendRated 5 out of 5 stars
Best bet Buy the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope my product out lasts the protection plan. Past experience is NOT..... Always buy a plan
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Fast and reliable technicians. Very knowledgeable. Best service ever..
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for single products but not for repeat purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed extra protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to get 5 year protection due to past problems with Samsung ice makers.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the geek squad protection. They are always friendly and helpful whwn a product needs to be repaired. I. Very happy with this service
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used it with no issues. Best buy geek squad is awesome!! Quick and easy to schedule fix.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every dollar. Peace of mind is priceless. Make sure you get the warranty with all appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the warranty to protect my appliances in the van have any issues
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, and reliability for appliances, but, i have not used it for the fridge yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always getting the best buy insurance coverage for everything we've bought
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick Fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Support, needed for house hold problems and all appliances. Immediate support
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very important thing to have. I got my equipment exchanged very quickly
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and attention for detail, they help.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for appliances.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This saved me when my appliance failed I got a brand new one for free.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say cannot rely on manufacturer anymore. Past experience proved you need Geek squad protection. Reasonable for what you get.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


