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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,650 reviews
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but was able to add it on 15 days after my purchase. Did it over the phone, it was very fast, easy, and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliance very quickly and professionally. I had no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would buy again. never had a problem with any product I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bet Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my product out lasts the protection plan. Past experience is NOT..... Always buy a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny. Don’t fool around and not purchase this service. It saves you in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to say cannot rely on manufacturer anymore. Past experience proved you need Geek squad protection. Reasonable for what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for single products but not for repeat purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this feature just yet, but will post another review once I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice offer and glad that protection was available for 3 years. This is helpful so that I am not forced to purchase a 5 year or 10 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SO HAPPY WITH THE GEEK SQUAD SERVICE. I DO NOT KNOW WHAT I WOULD DO WITHOUT THEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service yet, but for a 5 year protection the price seems very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty and always get the warranty on big stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and reliable technicians. Very knowledgeable. Best service ever..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best on business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad way to go. Protect your investment. Quick and easy when needed the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar. Peace of mind is priceless. Make sure you get the warranty with all appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it with no issues. Best buy geek squad is awesome!! Quick and easy to schedule fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, and reliability for appliances, but, i have not used it for the fridge yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good price to know if I need anything I can call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up grade my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money! I have not had to use them as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection is always worth having, never had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is always worth having, never had an issue

    I would recommend this to a friend