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Customer reviews

Rating 4.6 out of 5 stars with 5626 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 5,626 reviews
  • Rated 4 out of 5 stars

    Helpful when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give a great review yet. Haven't had to use the service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to get with appliances. Needed help moving the washer and dryer after delivery and set up and they came back out and moved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with Geek Squad Protection plans. I like knowing that if I need Service I can count on the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have assurance from the Geek Squad when I purchase my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. I got it as part of Total Tech membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One uses water, one uses oil. Same thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had some noise or the installation not done properly and had it fixed immediately. Did not use it for any other services yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Either pay a device guy or pay Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned that getting protection on appliances saves you money in the long run. So I added it to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful with recall of washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment when purchasing expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    five years service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my gee squad service plan is a worry free plan if something happens. i dont have anything to worry about for 5 years. parts , service, and repair is included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the 3 year warranty is very reasonable. The dryer that was purchased will be used on a regular basis so this warranty was definitely needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad service yet. Hopefully I won't! Price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this Samsung washer came with Greek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys, and good team work skills, staff is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will come in handy if I ever need them. Looking forward to the assistance lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the GSP is the best, I’d take it over an extend manufactures warranty any day. Easy to file and very hands on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I took this protection plans because Chester great customer service and they always there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up to fix my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service i have ever purchased. Very fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my Geek Squad service plan yet but I know it’s there if I need it. Peace of mind is priceless

    I would recommend this to a friend