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Customer reviews

Rating 4.6 out of 5 stars with 5626 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,626 reviews
  • Rated 5 out of 5 stars

    Good extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced protection that I recommend buying when you buy electrical or electronic products at Best Buy, it always complies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works great. Love the steam feature. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my washer and dryer on time and setup was fast. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do u rate a protection plan. I dunno. But here's mine. The plan is here. If i need it, im sure it will work. 25 more points please. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional they know what they do and the are very kind and understandable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware when you buy any appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love my side by side!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first side by side and I just love it. I have had no issues with it and am very pleased with the space and the performance of this beautiful Amana refrigerator/freezer that looks great in my kitchen! amana that looks great in my kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone would be a fool not to get an extended warranty on a washer or dryer in this day and age. Things were not built as they used to be and in my experience 3 to 7 years the appliance will go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty for a whirlpool dryer. Let's hope we never have to use it, but it is nice to know that repairs will be covered for 5 years. Just added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this geek squad protection after my 3 years old washer broke too soon. I regretted not getting one for that, it would have saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service protection yet but I feel so much more secure knowing that I have it on some of the most expensive appliances I've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for a break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use the protection plan. we have used a protection on an ather product and it was worth the cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Was fast and easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend the product no problem what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer combo - delivered and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the Geek Squad yet but I would recommend it just to help cover your product I bought it when I got my washer and my dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i have yhe protection if needed. I have never had an issue using the protect plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are high quality home appliances which have already shown their quality to me. The cycles seem to fit my needs and I am very happy with them. I would buy the again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer and Dryer Set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the black stainless steel. It cleans better than regular stainless steel and lookso better. It has every options you want and more in a washer and dryer set. It self cleans and let's you know when it needs to be done. Great set.

    I would recommend this to a friend