Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5714 reviews
(5,714 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always have a Geek squad plan on anything I buy from Best Buy. They stand by anything they sell and don’t give you a hard time when a product fails
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best for overall protection , quality service and performance
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have assurance from the Geek Squad when I purchase my appliances.
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from geek squad. I got it as part of Total Tech membership.
I would recommend this to a friendRated 5 out of 5 stars
A nesseasaty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional they know what they do and the are very kind and understandable
I would recommend this to a friendRated 5 out of 5 stars
The geek squad 5 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Done deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered my washer and dryer on time and setup was fast. Thank you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get a extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I bought a extra warranty because you never know and so far haven't had to use it at all
I would recommend this to a friendRated 4 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.
I would recommend this to a friendRated 5 out of 5 stars
Happy I haven't had to use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I haven't had to use it! Insurance is always a rip off until you need to use it. If you have the funds it provides peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Profesional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service d knowledge kind and punctual
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad when you purchase a expensive item. They really protection you from any future damages.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty-Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the 5 year coverage. Glad we purchased.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it but I guess it’s good. I guess the service is good.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-year standard Geek Squad protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we haven't needed it. But it's good to know we have it. Our last washer , manufactured by a different company crashed and burned in 4 years. The one before that lasted over 20 years. Samsung makes a great product.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appears to be a good program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.
Rated 5 out of 5 stars
Good Customer Service When Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hoping never to use it but we know it’s there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with both appliances that we purchased and we were happy to get the warranty just in case there is something that happens
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
New washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They where great they installed washer quick and then they took old one very happy
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


