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Customer reviews

Rating 4.6 out of 5 stars with 5626 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 5,626 reviews
  • Rated 5 out of 5 stars

    Good Customer Service When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happyagain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the operations of the washer and dryer. Very easy to operate. Glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5yr protection for my new washer. Hope i never need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but its a great system incase i need it. Better yo be safe to have it then it breaking down and not having the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad for piece of mind. If something goes wrong they have you covered small or large and they are fast at getting the help you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great Team! They have always taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan. I have used this type of plan for my iPad and Best Buy was great. Great service from the staff. I highly recommend this service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring to have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this yet but it’s reassuring to know that if something goes wrong this warranty will cover everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided me with the perfect peace of mind. I know that if anything happens I will be able to go and get it fixed or replaced because of the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but good coverage is listed. Always had good luck when I needed to use them in the past. Pricing is a bit high, it's gone up a bit recently. Must have for a washer/dryer though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever! i always buy a geek squad coverage on everything i get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Lowe’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad seems to be better than warrantees purchased at Lowe’s. It was a hassle to get the refund at Lowe’s and geek squad covers power surges as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year peice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the piece of mund it is to have a warranty on such a crucial appliancein the house. Not a worry it going to fail next year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended protection on new washer, no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new washer, does alot of stuff i wont use. But you have to have the extended warranty. At least i do. Just in case. Hopefully wont need it. But got 3 years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year standard Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't needed it. But it's good to know we have it. Our last washer , manufactured by a different company crashed and burned in 4 years. The one before that lasted over 20 years. Samsung makes a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I required a new washer when my old one went south. Shopped for these and fit my needs and budget. No problems or issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With out the geeek squad coverage am not gone buy any thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need to use the warranty and my new LG washing machine works without fail. I bought it because without the warranty your stuck with no help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my products quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents for Geek squad was professional and every courteous. They had on their masks and gloves, they cleaned up after themselves and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Repair Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

    I would recommend this to a friend