Customer Ratings & Reviews

My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

excellent product Samsung washer capacity and connect

Bought the Geek Squad extended coverage to get added coverage after the washer & dryer manufacturer's warranty ends.

Service men was very helpfull and. Very respectful!

I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

Geek squad is a great Team! They have always taken care of us.

im very happy with the service i hope that my new drier and washer continue to be working well for many years

This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

Best decision you can make, last time I did a protection Plan for 2 yrs and my appliances started to have issues shortly after that.

I always get the protection plan because I feel more secure in my appliance

e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

I always get the longest warranty. I have had to use the warranties on several products and always get a brand new one!

Geek squad always delivers its promised service with this I recommend and it does help with unexpected problems when they do happen

Seems to work well, needed to replace two washers and there wasnt any issue with it

This is one of the bigger purchases I’ve made with best buy and I’m completely satisfied. They are beautiful and super easy to use.

In the days of shortage of available appliances, you need protection for your own just in case.

Best Buy service and coverage is great and they the best

Always had excellent service experience with all my Geek Squad services, now going 20-years with them.

They always willing to answer all my questions. They are prepare to tell you whats needs to be repaired and if its worth it.

It’s great to have insurance on anything electronic now days. We get support, repair as needed or replaced pending if warranty can’t cover it.