Customer Ratings & Reviews

They always willing to answer all my questions. They are prepare to tell you whats needs to be repaired and if its worth it.

I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

I haven’t had to use it but glad to know I have it if I need to

Geek squad always delivers its promised service with this I recommend and it does help with unexpected problems when they do happen

worst experience ever. same technitian came twi e and assume we did not take good care of the unit.both times said the same think there os nothing i can do. i had sears and pc richard before and always got my appliance problem solved. i gess thats what i get for paying cheap now im stucked with this service for 5 years

Best decision you can make, last time I did a protection Plan for 2 yrs and my appliances started to have issues shortly after that.

Very excellent customer service and they work very efficiently.

Haven't had to use this yet, as my LG washing machine/dryer combo is working great after about 11 months. It comes with a diagnostic app you can use on your phone, so that's handy as well.

I love the features and the accurate of drying!!!!

This is one of the bigger purchases I’ve made with best buy and I’m completely satisfied. They are beautiful and super easy to use.

The agent was very friendly and answered all my questions

My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

The protection plan was a great investment. To make a claim was very simple and efficient.

Great services all products the very good prices and quality

Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

The agent did a great job connecting my new washer. He was quick and efficient.

I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

I would recommend geek squad for anyone. It’s important to get it on big items like a dryer

Purchased the Geek Squad when we bought our computer but never had to use them.

the agents installed the washer dryer perfectly it works fine