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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5631 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,631 reviews
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very comfortable buying products knowing i have some type of insurance or warranty when spending alot of money for certain products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get to have . Whenever something with washer or dryer , I know for five years I don’t have to worry they would take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty i received will have this new set running when we need it. Great price for money also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrantee is always good to have especially with an expensive item in case it gets damage they would replace it if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were delivered and installed quickly. No leaks or uneven footing which is the 2 most important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get a washer and dryer you need to put insurance on it just in case you never know geek squad is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Happy to know that if I need service, these guys will be there for me. This is something I feel I need just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer, dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team unloaded and installed my washer and dryer with no issues. Professional and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Hopefully I will never have to use it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a past employee always get the protection! Trust me. It comes in handy for every day wear and tear that the manufacturer won't cover at all... I've dealt with a lot of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great way to go when you buy extra protection for any appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this. I trust if I do with 5 yrs everything will go well. I am glad I purchased the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek plan...it has saved us more than once...a lot of times a product goes out within 30 days and one item right before the warranty end...saved by the bell...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The obvious decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the little bit that it cost, don't even hesitate to buy the five year protection plan from geek squad. I promise you, the peace of mind is worth 10 times what it cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get geek squad on my machine because the last one broke repeatedly. I know best buy did not make the Samsung washer, however they had to fix and replace it. I always get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for a washing machine. Hopefully I don't need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great to have. Was not sure at first, but am glad to have the protection I need for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't leave home without it. These appliances these days are not what they use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our refrigerator quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Geek Squad protection is really helpful to feel safe about my purchased products. Feeling extra safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service , pretty nice people, fast and easy with them

    I would recommend this to a friend