Customer Ratings & Reviews

Shawn and Kenny were polite, friendly and treated the appliance as if it were their own.

We use Geek Squad Protection Plans for many products. We have generally found it to be a great value.

I have used the protection plan on another product I bought. Best Buy repaired my product very quickly.

The installation had a small glitch but the installer finally figured out what he needed to do. If anything went wrong I knew I was covered.

I always make sure to purchase Geek Squad Protection. It has come handy before in other products I've purchased and well worth the price.

I have not use them as of yet. But I bought this so I would have peace of mind with my purchase

Comes in handy, has its up and down but eventually they’ll get the job done

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

You could never go wrong with Geek squad equipment protection. Purchase protection on nearly every item

It's always a good idea to protect your items. A small price in the long run.

The Geek Squad service plan offer you a great piece of mind. I highly recommend it.

Appliances were delivered, installed, and tested. So far, everything works well.

I’m telling you, always buy the warranty whenever you buy electronic products.

I was surprised by the price for geek squad protection first-time use geek squad

I wish they had a 10 year warranty, but 5 years if better than nothing. I hope I won't need it, but it is always better to have it than not.

Gives me the peace of mind that if anything happens I am covered. Also glad for the extra protection

i spent good hard earned money for the washer and dryer set. The warranty was a no brainer.

Great service. Use them for several items bought at BestBuy.

The agents got to my house on time and installed everything.

Intended to keep our smarter washer running longer, just-in-case since I've read about washer issues.