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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,635 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving having the Geek Squad protecion! Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for washer and dryer covers anything that happens to the appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent recommended new hoses for my new LG Washtower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is covered under this warranty, 5 years with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad with all my appliances. Smart choice worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have insurance you never know it better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty would give you peace of mind in the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for unforseen events

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you protection and peace of mind for 5 years protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and had alot of knowledge about equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing with tech support. Had to return due to returning washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing with tech support. Had to return due to returning washer and dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying the "premier" service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Customer service extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A-team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully protected for five years! Great deal on that protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got warranty for my washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Bestbuy for their warranty better then any other stores out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took a while, but it worked out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Love to see if i have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So long Laundromat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and dryer with a price to match! So happy with my purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always a good idea with today appliances and the potential for electronic problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan & great price. Highly recommend.

    I would recommend this to a friend