Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5637 reviews
(5,637 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never had to have them do anything but answer a question. They were very friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Looking out for the customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was offered to plan to protect my machines at a very reasonable price
I would recommend this to a friendRated 5 out of 5 stars
TKR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had some questions about my computer and they helped me thru it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have not used the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I never need to use the service for my washer and dryer.
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plan came to about $20 a year . Good value for the money
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-year geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agreement is great and I feel at least with it.
I would recommend this to a friendRated 5 out of 5 stars
Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Investing in a product that is expected to last a long time deserves security
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad protection because it is a must have for any product you buy from Best Buy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5years protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best geek squad protection programs available. Sears used to be ok but BEST BUY is the best!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extended warranty with the geek squad was a very good decision!
I would recommend this to a friendRated 5 out of 5 stars
Let’s seeeee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Warranty, hopefully it is a good one!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth buying the "premier" service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.
Rated 5 out of 5 stars
Smart purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the cost of repairs getting so high, And the price of service plans going down, seems like an excellent value
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Took a while, but it worked out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mandatory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have when doing a major inversion in appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good deal for a 5-year warranty. Recommend.
I would recommend this to a friendRated 5 out of 5 stars
CREAT CHICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUT A MUST HAVE. VERY ENJOYABLE. CANT GO WRONG WITH THIS CHOICE!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT CHOICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUT A MUST HAVE. VERY ENJOYABLE. CANT GO WRONG WITH THIS CHOICE!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5-Year Standard Geek Squad Protection Excellent to protect my investment
I would recommend this to a friendRated 5 out of 5 stars
Hope I don't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost of an appliance repairman darkening your doorstep once, you get 5 years on site top to bottom. Easy choice.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


