Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

5-Year Standard Geek Squad Protection

SKU:
7888367
See Details

Customer reviews

Rating 4.6 out of 5 stars with 5644 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 5,644 reviews

  • Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is insurance and I hope that I never have to use it

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go ,we only use bestbuy for all our major purchases

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have a peace of mine knowing I have warranty on my purchase.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Enjoy the security.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but are glad to have the service if needed.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • washer geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the security of 5yrs of protection on our new washer

    I would recommend this to a friend

  • Great to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have they take care of you and fix the problem ASAP.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth getting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any big ticket item, I like to get a warranty just in case. Hopefully I won't need ti, but I have it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my brother & he loved it! Especially the size of it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the product and installed it with all new connections.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice. Basically have plans on everything I purchase.

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need a service plan on everything one purchases.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last few times I have called them out, they have been really nice, understanding and knowledgeable.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plans are an excellent value for product repair and replacement insurance.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option if you don’t want to have headaches on the future.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Obscenely bad service, terrible for appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance failed after 3 yrs, thought my Geek Squad protection would take care of it. Repair was scheduled, notifications were sent, and Vendor selected came out as expected and ordered needed part. Then I spent the next 5 weeks calling the vendor AND Best Buy, spending hours on hold trying to get info on the repair not made. Not even once was I updated on the status, and no activity could be accessed online. Finally talked to the Geek "Special Forces" who said I would be eligible for a store credit since part was still on back order (I was able to find 3 vendors that carried the part in stock, but BBuy doesn't look). Now waiting 2 more weeks, still no communication from Best Buy, NO credit issued.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Geek Squad got my Laundry Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service very responsive and efficient work from the guys

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Open item must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's always s good idea to have protection on your appliances now , service calls are so expensive.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scammers. Took money from me without doing their job.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad installed my washer quickly !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys are very friendly and knowledgeable .

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a peice of mind if it breaks they'll replace it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 211, Showing 4,201-4,220 of 5,644 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.