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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5650 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,650 reviews
  • Rated 5 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t used jet I hope don’t need , and if I used I hope work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to purchase and have. Not like any other warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty program for this appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the warranty due to benefits and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet, but thankful I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad removed old and installed new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed washer previously. Installed new washer when they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the protection plan! I have had them in the past and it was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yupp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute amazing so darn good the best, it’s so good yup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yupp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute amazing so darn good the best, it’s so good yup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value good coverage great price yep well worth $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get Geek Squad coverage but knowing that I have it has been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for being covered for five years. One service call would come to more than amount paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Standard Geek Squad Protection gives extra insurance if anything should happen to my new dryer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with this washing machine for three months. Your "fine print" in your warranty is making me wait almost another month before I could even get my washer replaced. We are a family of 5 who have now paid hundreds of dollars for a warranty that is doing nothing for us along with hundreds of dollars for the laundromat. I am so disappointed with your service. We have bought so many things from your company, and you have treated us with nothing but "I'm sorry but this is our process..." Do not get extended warranty protection. It's not worth the money you are giving to a corporation who is doing nothing to help the people that made them what they are. (Geek squad staff are only doing their job, and were very courteous, but the Best Buy the Company is a HUGE DISAPPOINTMENT.)

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well cant review much havent used it yet but the price was a great deal for that they get five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward not to use, but if I do, I know I'm in good hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plan then any other plans did not use it yet hopefully won’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the standard geek squad protection plan very good to have. To keep your products protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and have not had any issues with it since purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The technician are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notjingwasneeddyet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use them yet but I guess great to jave in case I do

    I would recommend this to a friend