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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,652 reviews
  • Rated 3 out of 5 stars

    Too fast of an installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent didn’t check if my ducks were cleaned. This cause the dryer not to dryer. Further they push the dryer in mending the hose. They didn’t ask which side I wanted my door. They were just trying to get in and get out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids or just want to protect your products this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these when offered by Best Buy, just got extra insurance. Glad it was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad warranty gives peace of mind for future protection. The price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my washer and dryer set for 3 year protection. Hope we dont need it :0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate being able to get a 5 year warrenty, as this was purchased for a friend in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Need Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a good idea to get that security blanket of Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of coverage for very low cost. 5 years of protection gives us a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek man that installed my washer was very informative and was just plain a nice guy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I already gave her a review on the geek squad were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came and did their job and got out what courteous clean can't say anything bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team performs satisfying service. They are friendly, understanding and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great product from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 5 year insurance for Samsung appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cost effective protection plan. It secures the product performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great performance from this brand. Always happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection Plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad 3Year Protection Plan is a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Would recommend. Best Buy is a great place to shop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so can’t give a proper review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    warranty not worth the time lost of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been with out use of my washing machine since june they tried to fix, well that didnt work so now i am waiting till october 16 2025 for delivery on a replacement 4 months without a washing machine, ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection never any problems

    I would recommend this to a friend