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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,652 reviews
  • Rated 5 out of 5 stars

    Geek all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad and everything I buy from Best Buy. Best warranty in the business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I Got This protection in case I need the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have peace of mind for five years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be only a phone call away from getting the help you need are to have a question answered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by the geek squad guys was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty I’ve ever seen + peace of mind the do great services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has good protection on products you buy it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added production just to be reassured that your investment is taking care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for this washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offer great service for this product. we certainly appreciate there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of Best Buy. I would highly recommend to everyone to buy Geek Squad Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection in dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new dryer. Seems to be a good investment for the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv did a great job I love my Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad is a waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the dual set of whirlpool wahing and drying machine on March 16,2019. My washing machine stopped working mid August of 2020. Called in repair, with no luck, kept getting pushback saying part was back ordered, On September 20 2020 i was forced to buy another washer since there was no expectant day as to when and if they would receive a part. I called 2 days ago and was told I was approved for a return but they would keep the money of the protection program because they were exchanging! It seems really unfair they would keep the money since it was not in my control not to fix the washing machine. I would be ok with them prorating the amount for the covered months since i paid for a 5 yr warranty and my washing machine only worked for 1 yr and 5 months

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is comparable to the market price, Great peace of mind when i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never to safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 kids and alway recommend getting geek squad protection on everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I had great experience with other products they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend the warranty for these washer and dryer due to more computerized machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend the warranty for these washer and dryer due to more computerized machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers did a fantastic job, even when things do go exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insirance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like feeling protected... I hope I never have to use it but glad I have it.

    I would recommend this to a friend