Customer Ratings & Reviews

Haven’t used it yet but when I do I will let you know how I feel

Best Buy always have the best warranty they always stand by there products

We haven't had to use it but for the cost of modern washers and dryers it's worth it!

Purchase the warranty with my new samsung washer and dryer and the customer service is great!

Purchase the warranty with my new samsung washer and dryer and the customer service is great!

Best protection plan out there. Wouldn’t go with out it

Great washing machine big tub does good job of washing is a bit noisy but great buy

My husband is not mechanical, so we need the assurance of help when we need it.

The warranty service for years ahead adds value to the purchase. Easy decision.

Thanks for suggesting this item.. This is for a rental and is the perfect assurance.

Always protect my major and small appliances with Geek squad service plan.

Great protection and will look for future updated to many more.

Great coverage and great service. Great coverage and great service.

With these new advanced products no repair is cheap. This gives extra piece of mind.

Geek squad is amazing. Fast repair times and I don't get stuck talking to a machine.

Good warrenty, haven’t had a chance to try it out yet but that’s a good thing

Good product, I just had to wait a while to get it.

Needed to purchase a new dishwasher and doing it through Best Buy did not disappoint

I purchased a 3-year plan on an Insignia dryer originally June 15, 2021, and then a repurchase related to a return on July 5, 2021. Due to shipping/backorder issues, I purchased a GE dryer on 11/17/2021. I thought the 3-year plan could easily be transferred to the GE dryer. I was told I have a 14-day window to "purchase" a plan for the GE. Problem is I have already "purchased" a plan many months ago. I have NOT received a refund of $74.99 a week out from delivery on 11/23/2021 of the new GE and return of the defective Insignia. So 7-days have already expired on my 14-day window. I do not want to pay for a Plan twice. Best Buy needs to reimburse my $74.99, so I can repurchase a plan for the GE before my time is up on the purchase window! As far as recommending Geek Squad to a Friend, at this time, I would have to answer "No" until my problem is remedied with a refund.

Haven’t used them yet because my washer is running strong still.