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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,652 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. A little pricey, but seems to be good coverage overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be worth it in the long run! And it will be a lot cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take a chance of losing out on a major appliance? A 5 year warranty is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units look great but after they started working for a few weeks the dryer doesn’t dry as it should and some of the clothes is do for another cycle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 years worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years of worry free service! Why would you not get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing im protected by samsung for all my new appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection Plans on big ticket items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value compared to a manufacturer’s warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only cover delivery/install for repairs/replacements if you have the original delivery/install done by them. They require you purchase new hookups for them to install. A bit annoying but understandable. It's a bit too early to tell on the service for the protection but I've had good experiences thus far with other geek squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being able to call them on the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a definite plus when buying an electrical appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your buy with their very inexpensive protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup plan in case anything were to happen. Just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always buy the protection coverage. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me some peace of mind when spending about 1600 on a washer/dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage everyone to buy a protection plan for their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance, if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but it's nice to know it's there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan coverages and the price wasn't bad either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had absolutely no issues with this product whatsoever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed yet, but bought it as a peace of mind assurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. Hope I don’t have to.

    I would recommend this to a friend