Customer Ratings & Reviews

Very good product and give a good save feelings create

This was the 2nd group that came out as the first washer didn't work correctly. They also did a great job with installment.

It better be good for a repairs. I didnt buy it for anything but that

Geek squad always delivers great content squad protection

The Geeksquad installed my washer and answered all my questions I hope I never need them to service the washer for any problems that may arise but if it does I would feel confident in their servicing it.

I have bad luck with washers. They always break down. Purchased a GE washer used once then the circuit board fried. Purchased a Maytag Cabrio it leaked after a year or two geek squad took care of it. It screwed up again and it wasn't repairable was refunded some money. Purchased a Samsung washer , then it was recalled due to it exploding Samsung issued a partial refund and I cancelled the warranty with a partial refund. Purchased another Samsung washer with Geek Squad protection...yup!

Comes in handy when you need it. Always available. Answers questions or finds the right person for you

This product is awesome and has the reputation of being reliable. It is easy to take care of and clean and it does the job job like it said it would do. I would highly recommend this to a friend.

Quality is guaranteed with this purchase through the Geek Squad. I have worked in retail and will not make a major purchase without having the protection plan. It’s that simple. With the plan, the consumer is afforded the ability to have their product serviced or many times, replaced, when they don’t perform as they did when new.

always a pleasure dealing with best buy team members go above and beyond to help always recommend friends and family to go to best buy

Both appliances are very easy to use. We bought them about 2 months ago and so far both are working wonderful. I bought the 5 yrs extended warranty as well just in case.

Geek Squad Protection is something I always get with everything I get from Best Buy. It’s a lot better and easier to deal with Geek Squad vs the actual manufacturers. Manufactures warranty and dealing with their process really sucks, Geek Squad is the way to go.

Have not had to use it yet and hope I never do, but glad to have

They attempted to repair the problem and once it wasn’t possible getting the items exchanged was easy.

Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

Washer and dryer combo. Works great. Just standard for the money

Best part is warranty in case something goes wrong

Great protection plan! I thought it started coverage after the warranty ends but im not sure because the protection plan says good thru 3/2025 and if the warranty is 1 yr then the protection is actually only 2 yrs. However the geek squad description says it starts after the warranty ends so i have no idea.

This protection is like having a double-edged sword because the company that created the device will also protect it under its warranty and repair coverage so double is better than single apply for the geek squad also!!

Everything was good,Delivery on time,Service was really good