Customer Ratings & Reviews

Everything was good,Delivery on time,Service was really good

Love it - best thing around! Always good service!!

I was so happy that I had the 5 year Geek Squad Protection Plan. I had an internal problem with my Maytag Washer and the Protection Plan kicked in and they replaced the washer when it could not be fixed. Everyone was nice about the problem and now I have my new replacement washer. So I have renewed the plan when it came up.

I've never used a laundry in one item before. Buying Best Buys protection plan gave.me the confidence to purchase this washer/dryer in one single unit and I absolutely love it?

The dryer I bought with a 3 year geek squad warranty broke right before the warranty expired. I called geek squad they set a appointment within a few days. The repair man came and diagnosed the problem. He called me later to let me know the repair was over the limit they allowed for cost and they would replace dryer for free with exact one. The squad is the best way to go

Wish installers had been better trained on Customer Service. It would have made the installation experience more pleasant. One instance installer kept telling me "No" including telling me not to ask so many questions, they had to get on to other jobs. I said in my business we never say "No" we try to make things work. His reply, "I wouldn't work for you."

If you're spending that much on an appliance, it only makes sense to look in to the extended warranty. I have purchased these on my most expensive purchases and have had to use it on several. To get it repaired or replaced for the cost was well worth it. Have I purchased a warranty and never had to use it, sure, but the times I have had to use it I was very glad I had it.

Had some questions about my install, solved everything quick and easy

Have never had to use it on any of my purchases but its nice to have

We purchase one with everything we buy. It has come in hand numerous times and pays itself off.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

It’s a protection plan not much to say about it…..

Product works wonderful still and is everything I needed

Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!

Very happy to discover warranty on appliances is for five years and not less! You never know if the appliance will be in need of any service over the years!

Generally I do not buy extended warranties but the price was good for the number of years and I’ve had family and friends who have had very good service with Best Buy on extended warranties.

Generally I do not buy extended warranties but the price was good for the number of years and I’ve had family and friends who have had very good service with Best Buy on extended warranties.

Buying the 5 year extended warranty is a no brainer. I always get it with all my appliances purchases.

Just purchased this for a dryer. The price for the 3 year was better than most competitors, along with the comfort that a technician would be local and prompt. We'll see.