Customer Ratings & Reviews

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

The controls were too much for me. i got a simpler LG model. Otherwise the washer seemed to work well.

The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

"Providing excellent customer service and having top-notch technical skills are our highest priorities."

The guys at the desk are well knowledgeable and helpful. I went in to get my phone checked after the backside cracked. They explaining the issue on the phone. They gave me the right suggestion to take my phone to the main apple store for the options available for me there.

good install. Neat and careful. very professional.

In and out very fast and professional.installed my washer fast.

Really happy with the service Very efficient .highly recommended

I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

I love this washer Best washer I have ever had. Easy to use

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!

I received a good attention when I used ! Really quick

I had this for a week now and I love it. Much larger capacity than my previous Kenmore elite washer and it beats it hands down in wash quality. The steam clan function is an icing on the cake. Not to mention the great looks.

this service is worth its weight in gold any issues a tech comes out and takes care of business

I've been very happy with my geek squad purchase on my items so far so good

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!